Sutton Privacy

1. Information Sutton Collects

Sutton collects and processes several types of personal information, including:

2. How Sutton Uses Your Information

Sutton uses your personal information for the following purposes:

• Sutton Services (Contract Fulfilment):
  • Processing and overseeing your Sutton vehicle rental bookings and agreements. Verifying your identity and confirming you meet Sutton rental criteria. Coordinating vehicle pick-up and return procedures. Handling payments and administering deposits and charges.
• Sutton Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and rental details from Sutton. Responding to your inquiries and providing customer support for bookings and stays. Notifying you of changes to Sutton's services or policies.
• Sutton Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters and service updates where you have given consent or where Sutton has a legitimate interest. You can opt out at any time.
• Sutton Service Review (Legitimate Interest):
  • Analyzing website usage to improve Sutton's user experience and site functionality. Conducting research to improve Sutton's vehicle fleet and related services.
• Sutton Compliance (Statutory Obligation):
  • Complying with legal, regulatory, and tax obligations. Preventing fraud and maintaining service security. Resolving disputes and enforcing Sutton's terms and conditions.

3. Sutton Disclosures

Sutton may share your personal information with:

• Sutton Partners: Third-party companies that help Sutton deliver its services, such as payment processors, IT support providers, and maintenance contractors. These providers are contractually required to protect your personal information.

Sutton does not sell your personal information to third parties for marketing purposes.

4. Sutton Data Security

Sutton implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. Nevertheless, no internet transmission or electronic storage method is completely secure, and Sutton cannot guarantee absolute protection.

5. Sutton Data Retention

Sutton retains your personal information only for as long as needed to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. Retention periods differ based on the type of information and the processing context.

6. Your Rights at Sutton

Under UK data protection law, Sutton grants you these rights:

• Right to Access: Request a copy of the personal information Sutton holds about you.

To exercise these rights, please contact Sutton using the details below.

7. Sutton Cookie Tracking

Sutton's website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Sutton Updates

Sutton may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Any updates will be posted on this page with a revised Last Updated date. Please review this policy regularly.

9. Contact Sutton

For questions about this Privacy Policy or our data practices, please contact Sutton: