Welcome to Sutton Car Hire. These Terms of Service govern your use of our website and vehicle rental services. By utilizing our services, you agree to these terms.
Rental Terms
All vehicle rentals are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or when collecting your vehicle. This document outlines the specific terms, conditions, insurance information, charges, and your obligations for that rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Rental Requirements Overview
- To hire a vehicle from Car Hire in Sutton, you must be 21 years or older, although age restrictions may vary based on the type of vehicle. A valid driving licence suitable for the vehicle category is required, along with identification and proof of your current address. Payment information and a security deposit must also be provided, along with any other requirements outlined in the Rental Agreement.
Booking and Payment Process
- Reservations can be made via our website, over the phone, or directly at our Sutton office. A booking deposit is often necessary to confirm your reservation. The remaining balance and a security deposit are generally required at the time of vehicle pickup. Prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment platforms.
Vehicle Pickup and Drop-off
- At the time of vehicle collection, a thorough inspection is required, and any pre-existing damage must be reported right away. A vehicle condition report will be completed and signed by both parties. It is important to return the vehicle in the same condition it was received, accounting for normal wear and tear. Any new damage will be evaluated and charged as necessary. Ensure the vehicle is returned with the same fuel level as when collected; refueling fees will apply if the fuel level is lower. Late returns may result in additional charges, so please inform us as soon as possible if a delay is anticipated. You will be responsible for any parking fines, traffic violations, or other charges incurred during the rental, along with an administrative fee.
Insurance and Responsibility
- All rentals come with basic third-party insurance included. You can find complete coverage details and excess amounts in your Rental Agreement. Additional insurance options may be available to limit your financial liability, and it is beneficial to review these thoroughly. You are liable for any damage or loss up to the insurance excess, unless extra coverage applies. Damage resulting from negligence or misuse remains your responsibility, regardless of insurance status.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice provided. For precise information, consult your booking confirmation or Rental Agreement. Be aware that late cancellations or failure to show may incur additional charges.
7. Restricted Activities
Prohibited vehicle uses:
- The vehicle must not be used for illegal activities or purposes. Activities such as racing, rallying, or off-roading are prohibited, as are the transport of hazardous materials. Sub-letting the vehicle or allowing unauthorized drivers is not permitted. Driving under the influence of alcohol or drugs, exceeding passenger or weight limits, and operating outside agreed geographical boundaries without prior consent are also violations.
Breach of these terms may lead to rental cancellation and extra fees.
Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire Sutton will not be responsible for any indirect, incidental, or consequential damages, including loss of profits or data, that may occur from your use of our services. Our total liability for any claims is capped at the rental amount paid in the prior 12 months. This limitation does not affect our liability for death or personal injury resulting from negligence or fraud.
9. Applicable Law
These Terms are regulated by the laws of England and Wales. Disputes will fall under the exclusive jurisdiction of the respective courts.
Updates to Terms
These Terms may be updated at any time. Changes take effect immediately upon posting on our website. Your ongoing use of our services indicates acceptance of the new Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us.
Sutton Car Hire Services
Riverside Way, Sutton DA1 5BS, UK
Contact Number::
442031510784