Terms of Sutton

Welcome to Sutton Vehicle Hire Services. These Terms of Service (Terms) govern your use of our website carhiresutton.co.uk and our vehicle rental services. By using our services

1. Tenancy Agreement

All vehicle rentals through Sutton are subject to a detailed Rental Agreement provided at booking confirmation or at vehicle collection. This agreement sets out specific terms, conditions, insurance details, charges, and your responsibilities for the particular rental. If there is any conflict between these Terms and the Rental Agreement, the Rental Agreement will prevail.

2. Sutton Eligibility

To rent a vehicle from Sutton, you must:

  • Be at least 21 years old (age limits may vary by vehicle class, and a young driver surcharge may apply to drivers under 25). Hold a valid full driving licence for the relevant vehicle category, held for the minimum period specified in the Sutton Rental Agreement. Present valid identification and any supporting documents requested by Sutton, such as proof of address and an accepted payment method.

3. Reservations and Payment

  • Bookings may be made via our website, by telephone, or in person at our Sutton branch. A booking deposit may be requested to confirm your reservation. Full payment and a security deposit are usually payable when the vehicle is collected. Prices are quoted in British Pounds (£) and include VAT where applicable.

4. Vehicle Pickup and Return

  • You must inspect the vehicle thoroughly at collection and report any existing damage to Sutton immediately. A vehicle condition report will be completed and signed at handover. Return the vehicle in the same condition as collected, allowing for normal wear and tear. Any new damage identified on return will be assessed and charged to you in accordance with Sutton's damage policy.

5. Coverage and Liability

  • Basic third-party insurance is included with all Sutton rentals. Full policy terms and any applicable excess amounts are set out in the Rental Agreement. Optional coverages may be offered to lower your financial responsibility in the event of damage or loss. Please review these options before signing the agreement. You remain responsible for damage or loss up to the excess amount stated in the Rental Agreement.

6. Cancellation and Amendments

Cancellation and amendment policies with Sutton vary by booking type and notice period. Refer to your Sutton booking confirmation or Rental Agreement for specific details. Late cancellations or no-shows may incur charges.

7. Disallowed Uses

You must not use a Sutton vehicle for:

  • Use of a Sutton vehicle for any illegal purpose or activity. Racing, rallying, off-road driving, or other hazardous activities. Transporting hazardous or dangerous materials. Subletting a Sutton vehicle to third parties or allowing unauthorized drivers. Operating a Sutton vehicle while impaired by alcohol or drugs. Use for purposes for which the Sutton vehicle is not designed or intended...

Breaching these restrictions on a Sutton rental may result in immediate termination of the rental agreement and additional fees.

8. Sutton Liability Limits

To the maximum extent permitted by English and Welsh law, Sutton will not be liable for indirect, incidental, special, or consequential damages, or loss of profits, data, or business, arising from your use of our services. Our total liability for any claim will not exceed the total fees paid by you to Sutton in the 12 months immediately preceding the event giving rise to the claim.

9. Applicable Law

These Terms are governed by the laws of England and Wales. Any disputes with Sutton will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Updates to Sutton Terms

Sutton may modify these Terms at any time. Modifications take effect immediately upon posting on the Sutton website. Continued use of Sutton services after posting constitutes acceptance of the revised Terms.

11. Sutton Contact Information

For questions about these Terms, contact Sutton:

Sutton Vehicle Hire Services
Station Road, Sutton SM1 1AA, United Kingdom
Telephone:: 020 3151 0784
Sutton Email:: Your Trusted Choice for Sutton Cars